577
107551371820822669100
BUSINESS486871910753773107123163193227260
SECTORS51417191075346497127164197231
Customer652823018750102149180232304354390
service106782301874796133181209254304
The652106301094080120
rise79210630109325287127
of939106301094671
global1030106301094767107147187207
Internet125710630109276692131156196236261
access1538106301094782117157192227
over1785106301094782122147
the1952106301093272111
past2083106301094787122147
decade652120301094080115155195235
has907120301094484119
opened1046120301094484124164204244
up1310120301094484
avenues1414120301094479119159199239274
for170812030109296994
imagine1822120301092484124164184224264
and2106120301094484124
its65213430109204580
customers7521343010968108143168208268308333368
to1140134301095797
communicate,12571343010968108168228268308328363403428468488
and17651343010973112152
imagine19371343010953113153193213253293
continues652148301093575115140160200240280315
to987148301092464
take107114830109246499139
great1229148301094065105145170
care141914830109347499139
to1578148301092464
meet16621483010960100140165
their1847148301092464104124149
needs.2015148301094080120160195215
As652176301095085
imagine757176301091777117157177217257
invests103417630109165691131166191226
in1280176301091757
its135717630109164176
human1450176301094080140180220
resource169017630109226297136176201236276
to1986176301092262
meet20651763010960100140165
the652190301092565105
expectations777190301094681121161196221261286306346386421
of1218190301094671
its130919030109265186
customers,1415190301094281116142181241281306341361
imagine1796190301092787127167187227266
is2082190301092762
in2164190301092666
constant652204301093575115150175215255280
motion9522043010977117142162202242
to1214204301094282
provide1316204301095883123158178217257
the1593204301094383123
best1736204301095797132157
customer1913204301095292127152192252292317
service652218401093575100135155190230
in902218401095090
Brunei1012218401097499139179219239
either1271218401097090115155195220
through1511218401095595120160200240280
its1811218401094974109
Talk2Us19402184010970110130165205255290
service652232401093575100135155190230
line90223240109305090130
at1052232401094974
111,1146232401095090130150
or1316232401095075
through1411232401093575100140180220260
its169123240109305590
social1801232401094484119139179199
media20302324010960100140160200
platforms,652246401094060100125150190215275310330
and1002246401094080120
over1142246401094075115140
its130224640109204580
counters.1402246401093575115155180220245280300
Behind652274401094585125145185225
the897274401093777116
scenes,1033274401094782122162202237257
imagine’s1310274401093292132172192232272292327
customer1657274401094686121146186246286311
service1988274401094787112147167202242
agents652288401094080120160185220
are892288401096590130
highly1042288401096484124164184219
trained1281288401095075115135175215255
and15562884010965105145
are1721288401096489129
constantly18702884010960100140175200240280305325360
informed65230240109206085125150210250290
of960302401094065
the1045302401092363103
company’s1168302401093373133173213253288308343
products1529302401094065105145185220245280
and1827302401094080120
services196730240109337398133153188228263
to652316401092565
ensure736316401094080115155180220
that976316401092464104129
those1125316401092463103138178
who13223164010960100140
get1481316401094080105
in1606316401091959
touch1685316401092464104139179
are1883316401094065105
able200731640109397999139
to2166316401092464
receive652330401092565100140160195235
information90733040109226287127152212252277297337376
on1303330401094282
imagine’s1405330401092282122162182222262282317
latest174233040109216186126161186
products1948330401094267107147187222247282
as652344401094075
well7473444010960100120140
as907344401094075
customer1002344401093575110135175235275300
support.1322344401093575115155195220245265
In652372401092058
addition723372401094078116134157176214252
to993372401092058
catering106337240109357397135158176214253
to1334372401091957
the141037240109195795
general1518372401094078116154178216234
public,1764372401094079117135153186205
imagine1987372401091472110149167205243
also65238640109405891130
provides800386401095073112145163201239273
personalised1091386401095088112145183221259278296329367405
services1514386401094684107141159192230263
especially1796386401095083122160193211249267286319
for213338640109367497
its65240040109204376
business745400401094078111129167206239272
and1033400401094079117
enterprise1166400401094078101140163201224242276314
customers.1496400401093573106130168226264287321339
Building6524268018760109135160209235284334
a10114268018750
community1086426801874696169241291341366397447
Striving65245130109457095115150170210250
to922451301094484
build1026451301095999119139179
trust,1225451301094469109144169189
imagine1434451301093999139179199239279
has1733451301095999134
taken1887451301094484119159199
the2106451301094484124
opportunity652465801094080120160185210250290310335370
to1042465801093070
explore1132465801094479119139179204244
the1396465801093070110
possibilities1526465801094585120155175215235255275300320360395
of1941465801094469
giving2030465801094565100120160200
back652480301094080115150
to822480301093878
the920480301093878118
people1058480301095393133173192232
of1310480301095378
Brunei1408480301095883123163203223
with1651480301097393118158
foresight1829480301093878103143178198238278303
to2152480301093878
expand652494801094075115155195235
beyond907494801095292127167207247
its117449480109325792
borders.1286494801095191116156196221256276
Imagine1582494801093292132172192232272
is1874494801093267
not1961494801095292117
just2098494801093272107132
about652509301094080120160185
building857509301095898118138178198238278
a11555093010958
business1233509301095999134154194234269304
but1557509301095898123
also1700509301095878113153
building1873509301095999119139179199239279
a21725093010958
community,652523801093575135195235275295320355375
with1047523801097999124164
allocated123152380109587898138173213238278318
investment1569523801093979114154189214274314354379
into1968523801093878103143
its213152380109396499
Corporate652538301094585110150190215255280320
Social992538301095797132152192212
Responsibility,1224538301095797132172212252287307347367387407432467487
which17315383010972112132167207
imagine1958538301093292132172192232272
has652552801094080115
aligned787552801097393113153193233273
with10805528010993113138178
its1278552801095479114
vision1412552801096888123143183223
and16555528010973113153
mission18285528010994114149184204244284
to2132552801095898
empower6525673010940100140180240280305
Bruneians977567301094570110150190210250290325
for132256730109256590
the1432567301092565105
future.155756730109256590130155195215
Towards652596301094082144185212254291
this964596301094284105142
direction,1128596301095678105147184210232274316337
imagine1487596301093798140182204246287
focusses1796596301094283120162199235277314
on2132596301095698
education652610801094082123160202229251292334
as1004610801094077
its110361080109164379
mainstay12006108010960102124166202229271308
alongside1526610801094061103145187224245287329
its187761080109164379
support1978610801093173115157198225252
to652625301092567
partnered7416253010974115142169211252279321363
non-government11266253010974115157184226267304346373415476518560587
organisations17356253010973100142184226247284326353375416458495
that652639801092567109135
focus809639801095597134176212
on10436398010970112
social11776398010965107144165207229
welfare14286398010990132153180222249291
development,17406398010970112149191213254296358400441468490
women6526543010960102164205247
empowerment9216543010982144185227289331358419461503530
and14736543010981123165
Brunei’s16606543010987113155197239261282319
youth20016543010977119160187229
movement6526688010960102139180242284326353
in1026668801092264
general.1112668801094183125167193235257279
By2372300501094578
investing246830050109165588126159182201239277
in2763300501091654
the283530050109216098
aforementioned2947300501094063101125163221259297321339377415453491
causes,3453300501093573111144182215234
imagine3705300501091674112150169207245
aims2372314501094058116150
to2540314501092160
develop2614314501094078112150168206244
future287631450109226083122145183
leaders307731450109175593131169193226
and3318314501094078116
equip3449314501094078116134172
themwith363931450109226098157231249273311
the2372328501092563101
necessary2492328501095492125163197230268291324
skills2835328501094982100118137170
and3023328501095492131
knowledge3172328501094987125184202240278316354
befitting3545328501095492110130153177195233271
the3834328501094078116
demands2372342501094078136175213251284
and2672342501094079117
expectations2805342501094073111150183206244267286324362395
of3216342501094064
the329834250109236199
21st3414342501094078349034310642034
Century.3533342501094583121145183206239257
Towards2372369001874792166216253304350
a27473690018750
Smart28223690018750124173210242
Nation30893690018760110142169218268
Statistical2372393501094569108132151185210229263302321
data2712393501094079103142
over2873393501094074113137
the3030393501092564103
past3152393501094079113137
few3308393501092564123
years3450393501093574113137172
has3641393501094079113
made3773393501096099138177
it2372408001092044
clear243540800109365594133157
that2611408001092665104128
more2759408001096099123162
and2941408001094079118
more3079408001096099123162
Bruneians3261408001094569108147186205244283317
crave359740800109366099133172
data,3789408001094079103142161
and2372422501094079118
the2509422501094988127
demand26554225010963103162201240279
for2953422501094988112
this3084422501094887107141
commodity3244422501095897157216255294313337371
will36344225010984103122141
only37944225010964103122156
increase237243700109205993117156195229269
over2659437001094074113137
time.2815437001092443102141161
The2372466001094078116
data2507466001094078101139
demand2664466001094078137175213251
is2933466001092054
evident300546600109407391129168206229
in3252466001092058
the3329466001092563101
growth3448466001094063102160183221
of3687466001094064
social3769466001093573106124163181
media2372480501096098136155193
penetration2583480501095391130168191214252276294332370
in2971480501093472
Brunei3061480501095882120158196214
with3293480501097492115153
943465480501095391
per3574480501095492115
cent3707480501094987125148
of3873480501095477
the2372495001092563101
population2492495001094482120159177215238256295333
in2843495001092563
20192924495001094583121159
having3101495001094583116134173211
access3330495001094578111149182216
to3564495001092968
platforms3650495001094463101124147185209267300
such2372509501093573106145
as2534509501094073
Instagram,262550950109205891114153191214252310328
Facebook,2972509501093472105144182220258291309
Twitter3299509501094098116140163201224
and3541509501094078116
LinkedIn.367550950109355391124162200219257275
These2372524001094078116149188
numbers2578524001095492150188227250283
have2879524001095492126164
placed3061524001095472110143182220
Brunei3299524001095982120158197215
third353252400109397795119157
highest3707524001095472110148187220243
globally237253850109405896134173191209242
and2632538501095695133
highest2783538501095674112150189222245
in3046538501093674
ASEAN.31395385010966109147195248267
In3424538501093674
2018,3516538501095694133171189
mobile37235385010976114152171189227
penetration2372553001094078116154178201239262280319357
exceeded2747553001094679113151189227265303
the3069553001093169107
number3194553001094785143181219243
of3455553001094669
people3542553001094785123161179218
living37785530010926447796134172
in2372567501092058
the2448567501092462100
country2564567501093573112150173196229
with2810567501096078101139
1302966567501094078116
users3098567501094074112135168
for328456750109246285
every3385567501094073112135168
1003569567501094079117
people.3702567501094078116155173211229
Takingthedatademandstatisticsintoconsideration,23725965010940781111301682062392773153624014244625105486066446827207637868248488668999229409741007103510731096113411771215125312861304134313811404144214651484152215601578
imagine2372611001092078116155173211249
aspires26396110010970103141159182221254
to2911611001095493
be30226110010969107
the3147611001095593131
telecommunications3296611001095593111149183221279337375413432465503526544583621654
service237262550109357396130148181219
provider2609625501094871109142160199237260
of2887625501094771
choice.2976625501094280119137170208226
As3221625501095790
imagine3329625501092886124162180219257
progresses3604625501094770109147170208241275313346
into237264000109205881120
the2510640001094280118
future,2646640001094280103141165203221
imagine2885640001093795133171190228266
strives316964000109527598117150188221
to3408640001094280
explore3507640001095690128146184207245
other3771640001095680118156179
lifestyle237265450109203861100133156189207246
and2631654501094078116
technology276565450109215992130168206225263301334
choices3112654501093574112130163201235
for336565450109205881
home,3460654501094078136174192
work3666654501096098121154
and3834654501094078116
on2372669001094078
the2468669001092664103
move.2590669001096098131169188
The2797669001094078116
team2931669001092664102161
at3111669001094063
imagine3192669001092179118156174212250
is3460669001092155
constantly3533669001093674112145169207245268286319
on3872669001094078
the4091300501092563101
lookout4211300501092362100133171209233
for446230050109296790
the4570300501092967106
latest469430050109246285123156180
in4892300501092462
technology4972300501092967100139177215233271309343
and5333300501094482120
digital5471300501094462100119142180198
innovation409131450109205896134168206229247285324
to4433314501092664
add4517314501094078116
to4651314501092765
the4734314501092664103
company’s4855314501093674133171209247280298332
diverse520631450109405892130153186224
service544831450109377598131150183221
portfolio4091328501094078101125148186204222260
as4370328501095386
the4474328501093876115
company4607328501094886144182221259292
heeds4917328501095391130168201
His5136328501096382115
Majesty52823285010970108126165198221254
the5554328501093977115
Sultan4091342501094583101125163201
and4307342501094078116
Yang4438342501094583121159
Di-Pertuan461234250109506891130168191214252290329
of4955342501094064
Brunei5033342501094569107145183201
Darussalam’s5249342501095088111150183216254272310369387420
call409135650109357391110
to4219356501093068
progress4305356501094568106144168206239272
the4595356501093069107
country’s4720356501094078116154178201234252285
Industrial5024356501092563101139172195219237275293
Revolution5335356501095088122160178216239258296334
4.0409137050109405896
towards4205370501092462120158181220253
building447437050109407897115153171209247
a47383705010940
Smart47943705010945103141165188
Nation.4998370501095593117135173211229
More40913970018780130167217
than4333397001873082132181
just4539397001872776122153
a47173970018750
name47923970018750100173222
–50393970018790
Truly4091419501874779130156203
Bruneian4319419501876096146196246272321371
As4091443501095083
imagine4192443501094098135173191228266
continues4476443501095593131153171209247284317
to4811443501094583
embed49114435010961118156194232
its516044350109416396
presence5274443501096083121153191229262299
in5591443501094078
the4091457501092563100
Bruneian42094575010989111149187225242280318
community,45444575010979117174232270308325348381399
the49604575010969107144
company51224575010978116174212249287320
takes54604575010968106139176209
great4091471601094063100138161
care4270471601095087110148
and4436471601095492130
measure45844716010975112150183220243281
to4883471601094077
ensure4978471601095593125163186224
that5219471601094078116138
all537547160109557391
of5483471601095578
its557947160109355790
customers4091485601093573105128166224261284317
and4426485601094784122
the4566485601093270107
Bruneian4691485601095275113150188206243281
people4990485601094785122160178215
in5223485601092765
general5306485601094784122160182220238
are5562485601094769107
catered409149960109357395133156194231
to4340499601093472
the4430499601093471109
Bruneian4557499601095477114152190208245283
way.4867499601096098130148
This5033499601094987104137
means5197499601096098135173206
offering542149960109497194132155172210248
products4091513601094063100138176209231264
and4373513601095289127
services4518513601094784107140158190228261
that4797513601093674112135
include4949513601093270103120158196234
the5200513601093775113
company’s5330513601094785143180218256289306339
customers4091527601093573105128166224261284317
in4426527601092057
the4501527601092563101
designing4620527601094077110128165203221259296
process4934527601094063101133171204237
of5188527601094063
its526952760109204375
packages,5362527601094078111143181219257289307
and4091541601094078115
translating422454160109325492130162180218241258296334
them4576541601093169106164
into475854160109266487124
tangible4900541601093269107145162200218256
and5173541601094784122
worthwhile5319541601096098121144181239277294312350
pieces409155560109405895128166199
befitting430055560109407896116139161179217254
the4565555601092563101
Bruneian4676555601094568106144181199237275
need.4961555601094078116153171
Imagine5150555601091371108146164202239
achieves5400555601094073110128166199236269
this409156960109256380113
by4219569601094073
constantly4307569601093573111144166204242265282315
communicating4637569601093573131188226264282314352375393430468
with5120569601096078101138
clients527456960109355270108146168201
either549056960109405881118156179
through409158360109256385123161199236
thousands4345583601092967104142175213250288321
of4683583601094467
surveys476858360109397699132170202235
or5021583601094466
feedback5105583601092967105142180218250283
received540658360109296699137155187225263
on4091597601094078
a41845976010940
regular424259760109236098136153191214
basis.4471597601094078111129161179
Imagine4091625601092078115153171209246
aims4357625601094058115148
to4523625601092765
continue4605625601093775113135153191228266
its488962560109224577
efforts498662560109406385123146169201
for520562560109276588
the5310625601092765103
comfort5430625601093775133156193216239
of4091639601094063
not4171639601094987109
just429863960109296699122
its443763960109295284
customers,4539639601094481114137175232270293326343
but4900639601094986109
also502763960109486699136
the5181639601093471109
people,5308639601094886124161179217234
the5560639601093471109
nation4091653601094078100118156194
and43026536010969106144
the4464653601095391128
communities46106536010963101159217254292310333350388421
that5049653601095390128151
the5218653601095391128
company53646536010963101159197234272305
serves.409166760109357395128166199216