• BORNEO BULLETIN YEARBOOK 2025
April 29, 2025 admin

MODERN LIVING

Driven By Innovation, Powered By The People

In an ever-evolving digital landscape, Progresif continues to demonstrate its commitment to customer satisfaction and technological advancement. A key aspect of Progresif’s strategy in the digital space is empowering its people with the right knowledge and tools, which in turn leads to improvement in customer experience. The introduction of Progresif eSIM and Ding! along with its proactive role in enhancing cybersecurity, are among Progresif’s highlights in 2024 – a testament to Progresif’s relentless pursuit of innovation and focus on serving its valued customers.

Switch Seamlessly With Progresif e-Sim

Progresif eSIM was launched in January 2024, elevating customer experience in the telco industry. eSIM technology or service is specifically designed for devices that are equipped with eSIM capabilities, enabling customers to switch between mobile plans effortlessly. With its streamlined eSIM activation process, switching will ensure customers a hassle-free and quick setup through their eSIM compatible device. By embracing the latest advancements in telecommunications, Progresif aims to enhance the overall user experience and address the evolving needs of its diverse customer base.

DING! Makes It's Debut

Image Source: www.progresif.com/ding

Progresif launched its new cashless payment feature Ding! in July 2024. Integrated within the Progresif Care+ app, Ding! is a digital wallet that enables payment without needing a traditional bank account. Users can top up their wallets with prepaid credit or by charging their postpaid bill. Ding! also supports instant scan-and-pay transactions via a global QR standard.

For merchants, Ding! offers a comprehensive dashboard that consolidates all business data in one place. This feature enables merchants to track their sales activities and transactions efficiently. Ding! also supports multi-user roles allowing businesses to identify and monitor different performance metrics. Merchants gain clear insights into their net revenue and overall business performance, enhancing their ability to make informed decisions.

Progresif’s Ding! Merchant app is designed to simplify, streamline, and elevate MSME operations. Progresif welcomes merchants to experience how the app can enhance their digital payment experience and customer interactions.

Ding! has been named the winner in the Banking, Insurance & Finance category at the Asia Pacific ICT Alliance (APICTA) Awards in December 2024. This prestigious achievement is a testament to Progresif’s dedication to innovation and excellence, reinforcing their commitment to transforming the digital finance landscape.

To drive awareness and adoption of the Ding! app, Progresif has been conducting financial literacy talks at institutions and schools throughout 2024 and 2025.

These sessions aim to educate students on smart financial management while encouraging them to embrace their e-Wallet for daily transactions. Most recently, they have also collaborated with Big BWN for Ramadan’s Sahur Saturday, where over 20 vendors actively utilised Ding! e-Wallet for seamless payment transactions. This initiative highlights how Ding! isn’t just for established retail stores—it empowers small businesses, pop-up vendors, and event organisers to offer a fast, secure, and cashless payment experience anywhere.

Progresif has also aligned Ding! with the National Digital Payment Hub, known as tarus, serving as a platform to promote digital transactions and create a conducive business ecosystem in Brunei by enabling seamless, secure, and efficient cashless transactions for businesses and consumers alike.

A Secure Digital Future

In light of the rise in cybersecurity threats, Progresif in September 2024 announced its partnership with ST Engineering in providing Security Operations Centre (SOC) services. The collaboration marks a significant milestone in Brunei’s journey towards enhanced digital security.

“Our collaboration with STE Infosec aligns perfectly with Brunei’s vision for a secure digital future. By joining forces, we are strengthening our nation’s cyber defenses and fostering innovation and growth in the local technology sector,” said CEO of Progresif Hajah Nurul Haniah binti Haji Jaafar during the signing ceremony.

In January 2025, Progresif hosted Enterprise Showcase which was officially launched by Permanent Secretary at the Ministry of Transport and Info Communications Ir Haji Mohammad Nazri bin Haji Mohammad Yusof and was attended by over two hundred guests from the public and private sectors. Progresif’s role in providing SOC services was highlighted once again during the launch of Progresif Enterprise Showcase. She affirmed that Progresif is “open for business” and ready to support organisations in securing networks and ensuring business continuity.

“Securing networks and ensuring business continuity has never been more critical. Progresif will play a central role in advancing the nation’s agenda on cybersecurity, enhancing understanding and the implementation of effective cybersecurity measures among local organisations,” she said.

Where Ideas Flourish

Leveraging on the creativity of its predominantly young workforce, Progresif is reshaping the business landscape with its forward-thinking approach. By encouraging unconventional approache and fostering a culture of creativity and resilience, Progresif enhances its business and sets a new standard for innovation. Progresif’s newly launched feature Ding! exemplifies its belief in youth-led innovation.

During the launch event of Ding! last year, Hajah Nurul Haniah in her opening remarks said Progresif’s vision is to deliver connectivity and innovative services to drive an inclusive Bruneian digital economy and beyond. In line with the country’s Smart Nation aspirations, Progresif is committed to creating a forward-thinking digital society empowered by cutting-edge technology. Ding! embodies this vision as Progresif fosters a culture of cashless transactions.

Progresif cultivates an environment where ideas are shared, teamwork thrives, and progress is constant. Through open dialogue, collective effort, and forward- thinking solutions, Progresif forges a path towards success and positive impact in every aspect of its operation