INSURANCE SERVICES

In:

Companies and operators that offer takaful and insurance services in the country are regulated by Brunei Darussalam Central Bank (BDCB). Policies and coverage are available directly from the insurance companies or takaful operators. Other sources include authorised agents; banks that have a bancassurance (bancaTakaful) agreement with insurance companies or takaful operators; and brokers registered under BDCB.

The BDCB Financial Institutions Directory provides a list of registered insurance companies, takaful operators, general insurance or takaful agents and insurance brokers in the country. The directory is available on the BDCB website and app.

TAKAFUL BRUNEI

Takaful Brunei has been a household name as the leading Takaful provider in Brunei Darussalam. With over 30 years of experience in service innovation and customer care, Takaful Brunei strives to create a synergistic business environment among stakeholders while elevating Brunei’s heritage and Islamic values to the highest standard.

Takaful Brunei has been long providing corporate clients, government agencies and private companies of all sizes Physical Asset and Operational Protection; Human Asset Protection and Professional and Legal Liability Protection. Under the care of an experienced team, Takaful Brunei Corporate aims to provide extensive protection coverages at the highest capacity for nation-building industries, supporting industrialisation and economic growth.

One of the most significant developments in recent years of Takaful Brunei has been its focus on embracing digital transformation. Takaful Brunei Mobile was created in 2019 to better serve the customers’ protection needs at their convenience. The app allows customers to experience and contribute towards the growth of Brunei’s digital economy. Takaful Brunei demonstrates its commitment and support of the government’s Brunei Vision 2035 and the Digital Economy Masterplan 2025. Takaful Brunei’s journey has been one of continuous evolution, driven by innovation, sustained by growth, and rounded in the community.

Sustainability and sustainable development

The Takaful Brunei Mobile app is not merely a technological innovation; it is a pivotal part of the company’s broader initiative towards fostering innovation, digitalisation, and sustainable practices. By offering a platform for electronic policies, payments, and services, the app is contributing indirectly but significantly to the promotion of sustainability. Its paperless approach reduces the environmental impact associated with traditional documentation, aligning with Takaful Brunei’s commitment to creating a greener future. As the company embraces digital advancements, Takaful Brunei is simultaneously championing ecological responsibility, making the app a symbol of its dedication to both technological progress and environmental stewardship.

From another perspective of sustainability, Takaful Brunei remains steadfast in its commitment to enhance community well-being through robust corporate social responsibility (CSR) initiatives. By actively contributing to the community, Takaful Brunei plays a pivotal role in fostering awareness and advancing its shared goal of building a sustainable nation.

Takaful Brunei forged partnerships and has shown support in community projects with non-governmental organisations (NGOs). Among the numerous projects that Takaful Brunei has taken part in is tree planting in collaboration with Beach Bunch and the Forestry Department, and distributing recycled bags as a continuous effort to the No Plastic Bag Everyday initiative in collaboration with Department of Environment, Parks and Recreation (JASTRe) with their campaign ‘Bawa Barang Guna Semula Saya Sendiri’.

Bersama Takaful

As recently introduced during the 28th Consumer Fair in January 2024, Takaful Brunei launched its rewards programme – Bersama Takaful. Committed to elevating the customer experience and expressing appreciation for the continued trust and support of their patrons, Bersama Takaful marks a significant milestone in the company’s ongoing efforts to provide added value and build lasting relationships with their valued customers.

The rewards programme includes features where users can earn Takaful Points, tier up from Silver to Platinum, and unlock exciting perks and rewards through the Takaful Brunei Mobile app.

Islamic financial planning

Takaful Brunei is also dedicated to fostering awareness about the significance of Islamic Financial Planning through its certified Islamic Financial Planners. Takaful Brunei is actively engaged in educating the public, and this commitment extends beyond providing financial services.

Takaful Brunei aims to encourage the widespread adoption of Islamic finance practices, contributing to the overall growth and development of Islamic finance in the nation.

Highlights

Takaful Brunei recently celebrated 30 years of being in the Takaful and Insurance industry which has marked a remarkable milestone with its humble beginnings and its evolution to become an industry leader. Takaful Brunei’s journey has been one of continuous evolution, driven by innovation, sustained by growth, and rounded in the community.

Other notable highlights from recent years have been: Takaful Brunei Keluarga Sdn Bhd receiving the award ‘Domestic Life Insurer of the Year’ from the Insurance Asia Awards 2022, Takaful Brunei Am Sdn Bhd receiving the award ‘General Insurer of the Year’ from the Insurance Asia Awards 2022, and Takaful Brunei Mobile receiving the award ‘Brunei’s Mobile App of the Year’ from the Insurance Asia Awards 2022.

Plans and aspirations

Constantly moving forward, Takaful Brunei is poised not only to grow its market presence but also to contribute significantly to the development of a more sustainable and ethical financial landscape. Takaful Brunei shows its commitment to innovation and forward-thinking in the relentless pursuit of excellence by providing world-class Syariah-compliant products and services to meet the evolving needs of society.

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