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99

BUSINESS SECTORS

supply chain management function. Through

this arrangement, RBTS will be responsible

to manage the procurement and logistics of

the nation’s medicinal products and medical

consumables, and the management and

operations of the State Medical Store. This

initiative aims to improve the efficiency of

healthcare serviceswhile generating cost savings

for the government. It will also help in regulating

medicine supply to all health facilities in Brunei

ensuring that they are sourced from reputable

and credible suppliers and manufacturers.

Training

RBTS Training Unit offers custom-tailored

training solutions for specialised sectors

especially in defence and security, covering

various areas such as operations, leadership,

and management. RBTS’s approach in providing

effective training is one that is based on

designing training solutions that help its clients

achieve their objectives while at the same time

offering a rich learning experience.

RBTS currently manages two highly esteemed

training facilities for the Royal Brunei Armed

Forces: Training Simulation Centre (TSC) and

Naval Training Centre (NTC), a collaborative

programme between RBTS and the Ministry of

Defence providing fully accredited end-to-end

training courses for military personnel and other

security agencies.

Its state-of-the-art TSC facility features

recently upgraded its high-tech computer-

based platforms, specifically tailored for

shooting training to increase individual skills in

marksmanship, judgmental and proficiency for

small arms weapons and indirect fire support

(mortar). Both small arms and mortar simulators

are attended by skilled, highly trained, well

experienced, and fully qualified local instructors.

NTC provides theoretical knowledge as well as

practical skills and on-the-job training specific

for the Royal Brunei Navy. The training focusses

on the naval maritime and warfare domain

to achieve and meet the Standard of Training

Certification and the International Maritime

Organization (IMO) accreditation. The learning

management system (LMS) was introduced to

enhance the training experience both for the

instructors and trainees.

Supporting Local Talents

RBTS has generally met the objectives to manage

and operate the company with 100 per cent local

talents across all levels in the organisation. As of

December 1, 2020, RBTS has 101 employees, out

of which 86 per cent are permanent staff and 14

per cent under local term contract (project-based

recruitment).

RBTS also actively supports the nationwide

agenda with the third batch 18-month i-Ready

Apprenticeship Programme. To date, RBTS has

recruited 17 i-Ready apprentices.

Thriving Amidst Challenges

In response to the COVID-19 pandemic, RBTS

established an Emergency Response Team (ERT)

which was tasked with the development of the

company’s business continuity plan (BCP) and

mobilise response efforts, such as focussing on

how to bring the staffs’ work safely and maintain

continuity of work in the company. This was

done through posters and email communications,

through close coordination with the Ministry of

Health (MoH) in the immediate wake of the crisis.

The RBTS employees emerged as a priority,

and this was reflected in the management’s

initiatives to carry out measures to help support

employees’ physical and emotional well-being,

as well as effective communication through the

ERT to ensure the staff is always fully informed

and supported. The company also looks at the

organisational insight of the crisis and develops

standard operating procedures to help the

company prepare better in the future.

The year 2021 will be a challenging one for most

businesses as the after-effects of COVID-19

influence market growth all around the world.

RBTS is not exempted from this challenge.

However, as vaccines for COVID-19 have been

made available, the market is expected to grow

in a more subtle phase, operating in a new

normal environment.

However for RBTS, as a company built on

innovation, RBTS believes that trying times also

bring opportunities including opportunities to

learn and improve, to reach out and offer more

innovative solutions to its customers, and pave

the way for new and exciting ventures which will

take RBTS to the global arena.