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BUSINESS SECTORS
imagine
Three years since its establishment,
imagine Sdn Bhd has moved on from
the mindset of a start-up to now
expanding its business portfolio and
services beyond connectivity.
The company is steadily cementing
its position in the mobile market
as it continues to churn out better
products and services and as a
provider for micro, small and medium
enterprises (MSMEs) that can help
them grow.
In an interview, imagine Chief
Executive Officer (CEO) Suzanna
Suharju reaffirmed the company’s
strategy to be the telco provider that’s
best for families and communities.
The company is always looking for
ways to engage with its customers
to obtain feedback that can help
determine the kind of products and
services it can help provide.
“We’re anticipating seeing significant
development in our product offerings
for the year ahead, with the steady
rollout of faster bandwidth for fibre
and 5G technology,“ said the CEO.
For everyday life and
businesses
With
the
constantly
evolving
technology,
imagine
ensures
to continuously adapt to the
transformation while ensuring the
quality of its products and services.
Using data analytics and based on
the local demand, imagine introduces
products and services to improve its
customer’s quality of life.
“Things like mesh WiFi, home security
and our promotions featuring the
latest mobile phones are a result of
feedback from our customers. All this
supports our approach to being ‘Best
for Family’,” said Suzanna.
As for its Enterprise business clients,
imagine is more geared to helping
them manage their business. Imagine
has partnered with international and
local companies to bring solutions and
services such as device protection
service and cyber security, going
beyond connectivity.
This shows how high imagine values
collaborations and partnerships not
just from international players but
also in terms of supporting the local
ecosystem.
“Our customers are at the forefront
of our business strategy, so we
understand and appreciate the role
that we play in achieving Brunei Vision
2035 and making Brunei a Smart
Nation,” said Suzanna.
Milestones
The CEO also shared several exciting
milestones in the past year. For its
business and enterprise clients,
CEO of imagine Sdn Bhd Suzanna Suharju with officers and staff of imagine at the launch of their new loyalty programme.