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Borneo Bulletin Yearbook 2020
IITH has two subsidiary companies under
the Takaful Order 2008: Insurans Islam TAIB
General Takaful Sendirian Berhad (IITGT) and
Insurans Islam TAIB Family Takaful Sendirian
Berhad (IITFT); offering a wide range of Takaful
products and services. IITGT protects the
insured’s assets and values. Meanwhile, IITFT
provides financial protection for families if the
insured or their significant other becomes ill
and is unable to work.
Information Technology (IT) has always been
at the forefront of IITH services. The company
aspires to provide professional and efficient
Syariah-compliant Takaful services through the
latest technology.
For corporates, IITGT and IITFT have introduced
various Takaful products with customisable
coverages and benefits to suit their needs. Their
products cater to oil and gas related industries,
fishery, aviation, telecommunication, marine hull
and marine cargo. Clients of IITGT and IITFT range
from government agencies to private companies
including micro, small and medium enterprises.
With its extensive market experience and
global support from highly rated reinsurance
companies, retakaful and actuarial firms, IITH
and its subsidiaries remain steadfast and
maintain their stronghold in Brunei’s Takaful and
insurance industry.
Syarikat Takaful Brunei Darussalam
Sdn Bhd (Takaful Brunei)
Having been established for over 25 years,
Takaful Brunei has continuously built its
reputation as a leader in the Takaful and
Insurance industry. With expertise in providing
extensive protection coverages at the highest
capacity for nation-building industries, Takaful
Brunei supports industrialisation and economic
growth while holding firm to its heritage
and values.
Takaful Brunei strives to be at the forefront
of business development, managing the
ever-evolving global risks. The company
offers a complete range of protection covers
for corporate assets such as buildings,
machinery, equipment, inventory goods,
vessels and vehicles.
Also offered by Takaful Brunei are protection
benefits for employees in the event of death,
disability and medical related expenses.
Takaful Brunei is the first company in the Takaful
and Insurance industry to introduce direct
billing in Brunei. With Takaful Brunei’s direct
billing service, patients no longer need to file
the medical claims themselves. Instead, Takaful
Brunei can make payments to government
hospitals for medical expenses under the
Takaful Brunei Am Sdn Bhd (TBA) Workmen
Compensation scheme and various Takaful
Brunei Keluarga Sdn Bhd (TBK) protection
products.
The direct billing service is time efficient and
ensures that medical treatment is prioritised.
It also reduces financial burdens of customers,
particularly in case of emergencies.
Takaful Brunei firmly believes in assimilating
information technology advancements with the
care of human touch. Thus, the company has
ventured into digital platforms to enhance the
customer journey. The Takaful Brunei Mobile
application is part of Takaful Brunei’s newest
distribution channel after the TBA and TBK
online payment via call centre services.
The mobile application enables customers
to receive quotations, make payments and
be protected on-the-go for their Takaful
Protection needs. In addition, the user profile
feature helps customers manage their Takaful
Brunei products from claims notification and
status to renewal reminders. Customers are
also entitled to special Takaful Brunei Mobile
promotions. The mobile application embodies
technology without the compromise of
human compassion.
Takaful Brunei has consistently been awarded
by the International Takaful Awards as the
proven market leader in Brunei’s Takaful and
Insurance industry. For three consecutive years
in 2017, 2018 and 2019, Takaful Brunei won the
Best Takaful Company in Brunei award through
continuous development and optimisation of
their workforce. Takaful Brunei empowers
their staff with new skillsets and professional
certifications, and the company continues to
innovate their products and services for the
best customer experience.
Tokio Marine
Tokio Marine Insurance Singapore Ltd (Brunei
branch) is a Brunei-registered life insurance
company regulated by the AMBD. The company
offers life insurance solutions covering
everything from retirement, term, investment-
linked plans and savings to estate planning,
mortgage planning and personal accident, as
well as general insurance protection for private
motor, travel and sports, home, and personal
accident and health.
In Brunei, Tokio Marine operates two branches:
one in the Brunei-Muara District, and another
in Belait. Placing customer trust and quality of
service at the forefront of its activities, Tokio
Marine strives to conduct itself with the utmost
integrity and ethics, and do the best by its
employees, customers and society.