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Borneo Bulletin Yearbook 2019
Syarikat Takaful Brunei Darussalam
Sdn Bhd (Takaful Brunei)
Syarikat Takaful Brunei Darussalam Sdn
Bhd is the parent company to two of Brunei
Darussalam’s leading Islamic Insurance
companies: Takaful Brunei Am Sdn Bhd (TBA)
and Takaful Brunei Keluarga Sdn Bhd (TBK). The
Takaful Brunei brand takes a shariah-compliant
and holistic financial approach to the protection
of assets in the event of calamities, in-line with
Brunei’s MIB practices and the need to fulfill
Islamic and moral obligations to the community.
With over 25 years of experience, Takaful
Brunei won the International Takaful Awards’
‘Best Takaful Company in Brunei’ award in 2017
and 2018.
TBA provides General (Non-Life) Takaful for a
complete range of protection schemes from
private to corporate assets such as motor
vehicles, fire, travels, buildings, machinery,
equipment, inventory goods, vessels, vehicles,
workers and many other risks and exposures.
TBK provides Family (Life) Takaful Protection and
Savings plans for Education, Retirement, Haj and
Umrah, Medical, as well as Islamic Financial
Planning services by Certified Islamic Financial
Planners. Mortgage and Financing Takaful for
homes & assets are also provided. TBK regularly
conducts talks on Takaful Protection and Islamic
Financial Planning to education institutions
as well as private and government sectors to
improve the nation’s financial literacy and create
a culture of Takaful savings and smart spending.
Takaful Brunei is the first Takaful company
in Brunei to have certified employees, with
over 20 officers certified in the Insurance (CII)
Professional Course since January 2018. The
CII Certificate is an internationally recognised
professional certification from the Chartered
Insurance Institute, United Kingdom. Takaful
Brunei continues to innovate their services by
being the first Takaful Company to introduce
Brunei Darussalam’s first Call Centre quotation
and renewal service through the TBA Call
Centre at 224 4000. This service allows
customers to request for quotations and pay via
an online payment link sent by the call centre
directly to the customers’ smartphone. TBA also
provides free delivery of the Takaful Certificates
to the customers’ home or office.
TBA’s product development for 2018 included
improving their Musafir (Travel) Takaful with
more coverages including the option of a
family or group package up to four participants
at competitive rates. The new Musafir
(Travel) Takaful provides up to 24 types of
comprehensive benefits and an International
Travel Emergency Assistance hotline, medical
expenses coverage of up to BND300,000 and
emergency medical evacuation of up to BND1
million.
For frequent travellers, Takaful Brunei also
provides an annual Musafir (Travel) plan, which
covers all their travels within a 12-month period.
TBA has also introduced two new comprehensive
coverage packages for Motor Takaful: Executive
and Prestige, on top of the existing Classic
package. The comprehensive packages provide
up to 10 additional coverages which include
Excess Buy Back, Flood and Special Perils,
Windscreen, Key System Replacement, Personal
Accident for Passengers, Legal Liability to
Passengers, Accessories Coverage and more.
TBA has also provided a special package for the
Third-Party market with the Third-Party Plus.
It is a Third-Party upgrade with the additional
coverage of Personal Accident for Passengers,
Legal Liability to Passengers and Legal Liability
of Passengers for Acts of Negligence. All the
comprehensive packages assist customers to
select packages conveniently.
TBK introduced the Critical Illness Takaful Plan
in November 2018 as a proactive response to the
concerns of statistics showing critical illnesses
being the leading cause of deaths in Brunei. The
plan covers up to 31 critical illnesses including
major illness like cancer, heart attack, kidney
failure and strokes. Coverage for these illnesses
begin at the age of six months up to 70 years
old, with a sum coverage of up to BND500,000.
The Critical Illness Takaful Protection Plan is
also available as an additional coverage to
TBK’s Aman Takaful, an income protection plan
to ease dependents from financial burden due to
death or a permanent disability.
Tokio Marine
Tokio Marine Insurance Singapore Ltd (Brunei
branch) is a Brunei-registered life insurance
company regulated by the AMBD.
The company offers life insurance solutions
covering everything from retirement, term,
investment-linked plans and savings to estate
planning, mortgage planning and personal
accident, as well as general insurance protection
for private motor, travel and sports, home, and
personal accident and health.
In Brunei, Tokio Marine operates two branches:
one in the Brunei-Muara District, and another
in Belait. Placing customer trust and quality of
service at the forefront of its activities, Tokio
Marine strives to conduct itself with the utmost
integrity and ethics, and do the best by its
employees, customers and society.