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92

Borneo Bulletin Yearbook 2019

Syarikat Takaful Brunei Darussalam

Sdn Bhd (Takaful Brunei)

Syarikat Takaful Brunei Darussalam Sdn

Bhd is the parent company to two of Brunei

Darussalam’s leading Islamic Insurance

companies: Takaful Brunei Am Sdn Bhd (TBA)

and Takaful Brunei Keluarga Sdn Bhd (TBK). The

Takaful Brunei brand takes a shariah-compliant

and holistic financial approach to the protection

of assets in the event of calamities, in-line with

Brunei’s MIB practices and the need to fulfill

Islamic and moral obligations to the community.

With over 25 years of experience, Takaful

Brunei won the International Takaful Awards’

‘Best Takaful Company in Brunei’ award in 2017

and 2018.

TBA provides General (Non-Life) Takaful for a

complete range of protection schemes from

private to corporate assets such as motor

vehicles, fire, travels, buildings, machinery,

equipment, inventory goods, vessels, vehicles,

workers and many other risks and exposures.

TBK provides Family (Life) Takaful Protection and

Savings plans for Education, Retirement, Haj and

Umrah, Medical, as well as Islamic Financial

Planning services by Certified Islamic Financial

Planners. Mortgage and Financing Takaful for

homes & assets are also provided. TBK regularly

conducts talks on Takaful Protection and Islamic

Financial Planning to education institutions

as well as private and government sectors to

improve the nation’s financial literacy and create

a culture of Takaful savings and smart spending.

Takaful Brunei is the first Takaful company

in Brunei to have certified employees, with

over 20 officers certified in the Insurance (CII)

Professional Course since January 2018. The

CII Certificate is an internationally recognised

professional certification from the Chartered

Insurance Institute, United Kingdom. Takaful

Brunei continues to innovate their services by

being the first Takaful Company to introduce

Brunei Darussalam’s first Call Centre quotation

and renewal service through the TBA Call

Centre at 224 4000. This service allows

customers to request for quotations and pay via

an online payment link sent by the call centre

directly to the customers’ smartphone. TBA also

provides free delivery of the Takaful Certificates

to the customers’ home or office.

TBA’s product development for 2018 included

improving their Musafir (Travel) Takaful with

more coverages including the option of a

family or group package up to four participants

at competitive rates. The new Musafir

(Travel) Takaful provides up to 24 types of

comprehensive benefits and an International

Travel Emergency Assistance hotline, medical

expenses coverage of up to BND300,000 and

emergency medical evacuation of up to BND1

million.

For frequent travellers, Takaful Brunei also

provides an annual Musafir (Travel) plan, which

covers all their travels within a 12-month period.

TBA has also introduced two new comprehensive

coverage packages for Motor Takaful: Executive

and Prestige, on top of the existing Classic

package. The comprehensive packages provide

up to 10 additional coverages which include

Excess Buy Back, Flood and Special Perils,

Windscreen, Key System Replacement, Personal

Accident for Passengers, Legal Liability to

Passengers, Accessories Coverage and more.

TBA has also provided a special package for the

Third-Party market with the Third-Party Plus.

It is a Third-Party upgrade with the additional

coverage of Personal Accident for Passengers,

Legal Liability to Passengers and Legal Liability

of Passengers for Acts of Negligence. All the

comprehensive packages assist customers to

select packages conveniently.

TBK introduced the Critical Illness Takaful Plan

in November 2018 as a proactive response to the

concerns of statistics showing critical illnesses

being the leading cause of deaths in Brunei. The

plan covers up to 31 critical illnesses including

major illness like cancer, heart attack, kidney

failure and strokes. Coverage for these illnesses

begin at the age of six months up to 70 years

old, with a sum coverage of up to BND500,000.

The Critical Illness Takaful Protection Plan is

also available as an additional coverage to

TBK’s Aman Takaful, an income protection plan

to ease dependents from financial burden due to

death or a permanent disability.

Tokio Marine

Tokio Marine Insurance Singapore Ltd (Brunei

branch) is a Brunei-registered life insurance

company regulated by the AMBD.

The company offers life insurance solutions

covering everything from retirement, term,

investment-linked plans and savings to estate

planning, mortgage planning and personal

accident, as well as general insurance protection

for private motor, travel and sports, home, and

personal accident and health.

In Brunei, Tokio Marine operates two branches:

one in the Brunei-Muara District, and another

in Belait. Placing customer trust and quality of

service at the forefront of its activities, Tokio

Marine strives to conduct itself with the utmost

integrity and ethics, and do the best by its

employees, customers and society.