

114
Borneo Bulletin Yearbook 2019
Progresif
With more than 200,000 customers and
growing, Progresif marked another milestone
in May 2018 when it introduced Progresif PAY,
Brunei’s first mobile service through partnership
with Bank Islam Brunei Darussalam. True to
its name, Progresif continues to grow and
evolve, aiming to remain the most innovative
telecommunication service provider.
“I think our key strength continues to be our
people, first and last, our brand, our ability to
innovate, our speed to market and our agility,”
said Progresif CEO Paul Taylor.
Established in 2014, by continuously building
breadth and depth of network, Progresif is now
comparable with their competitors in terms of
key areas of coverage.
“Our attitude is still, to some extent, that of a
start-up. Although as the organisation grows, it
needs to embrace enhancements on a number
of areas including governance and process
orientation to ensure it continues to deliver an
exceptionally good customer experience.”
Four pillars
The company’s considerable growth, particularly
over the last year, can be to some extent
attributed to its strong adherence to its four
pillars of corporate social responsibility –
education, arts and culture, environment and
entrepreneurship.
“We’ve helped in both financial and non-financial
terms across our four pillars. We try with some
success, I think, to give back to the community
and encourage the development of young minds
and small businesses,” said Paul.
In July 2018, the public was treated to a night
of music and multi-cultural performances from
around the region at Progresif Cultural Night.
The show displayed the rich cultural diversity
in Brunei through a series of dance and song
performances. Progresif released the ninth
issue of its quarterly magazine in August 2018,
featuring themes of environmental conservation
and the local maker movement in Brunei, as well
as highlighting the importance of recycling. They
worked with a Startup Lab resident to explore
the effects of plastic and how to properly dispose
of electronic waste in Brunei Darussalam. They
also introduced Progresif Super Kids, eight
children already running their own businesses
and learning the ropes of entrepreneurship at a
young age.
“We take our responsibility to society here
very seriously and we’ve given back quite
substantially in terms of hosting entrepreneurial
initiatives, supporting local arts and culture,
environment and education,” said Paul.