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114

Borneo Bulletin Yearbook 2019

Progresif

With more than 200,000 customers and

growing, Progresif marked another milestone

in May 2018 when it introduced Progresif PAY,

Brunei’s first mobile service through partnership

with Bank Islam Brunei Darussalam. True to

its name, Progresif continues to grow and

evolve, aiming to remain the most innovative

telecommunication service provider.

“I think our key strength continues to be our

people, first and last, our brand, our ability to

innovate, our speed to market and our agility,”

said Progresif CEO Paul Taylor.

Established in 2014, by continuously building

breadth and depth of network, Progresif is now

comparable with their competitors in terms of

key areas of coverage.

“Our attitude is still, to some extent, that of a

start-up. Although as the organisation grows, it

needs to embrace enhancements on a number

of areas including governance and process

orientation to ensure it continues to deliver an

exceptionally good customer experience.”

Four pillars

The company’s considerable growth, particularly

over the last year, can be to some extent

attributed to its strong adherence to its four

pillars of corporate social responsibility –

education, arts and culture, environment and

entrepreneurship.

“We’ve helped in both financial and non-financial

terms across our four pillars. We try with some

success, I think, to give back to the community

and encourage the development of young minds

and small businesses,” said Paul.

In July 2018, the public was treated to a night

of music and multi-cultural performances from

around the region at Progresif Cultural Night.

The show displayed the rich cultural diversity

in Brunei through a series of dance and song

performances. Progresif released the ninth

issue of its quarterly magazine in August 2018,

featuring themes of environmental conservation

and the local maker movement in Brunei, as well

as highlighting the importance of recycling. They

worked with a Startup Lab resident to explore

the effects of plastic and how to properly dispose

of electronic waste in Brunei Darussalam. They

also introduced Progresif Super Kids, eight

children already running their own businesses

and learning the ropes of entrepreneurship at a

young age.

“We take our responsibility to society here

very seriously and we’ve given back quite

substantially in terms of hosting entrepreneurial

initiatives, supporting local arts and culture,

environment and education,” said Paul.