116 / 246
112
Borneo Bulletin Yearbook 2020
normal for us Bruneians to feel a personal
attachment,” said the CEO.
As part of its market research, Progresif
reached out to its customers to determine the
main setback of switching to a new provider.
Many customers have expressed the hassle of
having to reach out to family members, friends,
clients and other contacts to inform them of the
change, said Hajah Nurul Haniah according to a
press release.
With the new policy, Progresif customers
can easily visit any of their stores, choose
their desired plans and keep their phone
numbers. Progresif gives its customers
the ‘freedom to do more’ with the number
portability, in line with one of Progresif’s
commitments since its launch.
New mobile and home broadband
packages
Progresif officially unveiled its much
anticipated mobile and home broadband
packages during a press conference on
February 1, 2020. The company presented
a one-size-fits-all plan for mobile and home
broadband that gives all users the same
starting package of 1GB data with unlimited
talk and text for only BND10 for mobile users.
Meanwhile, home broadband subscribers are
given a 100GB data starting point for only
BND40. Consumers also have the option of
bundling their personal mobile and home
broadband subscriptions together within the
same OneBundle.
There is also the One Family Bundle, which
gives 10GB of shared mobile data including up
to five lines, and 100GB of home broadband
data for only BND100 with a free installation.
The bundle comes with a free subscription for
Progresif Media, a new content streaming app
which will be available in the near future.
For both mobile and home broadband, users
have the choice of easily adding on data at any
point, at a price of BND10 per 5GB on mobile,
and BND10 per 100GB on home broadband.
Furthermore, any unused data will be carried
over to the next month.
“What Progresif’s OnePlan gives you is complete
control of your spending in a way that is flexible
and transparent,” said Hajah Nurul Haniah. “You
only pay for the data you use, data you haven’t
used gets carried over to the next month, and
your line won’t be throttled. We believe this is
big progress for the consumer.”
Moving forward, Progresif will continue to
expand its products and services, including
public Wi-Fi access and Progresif Media
which will host the best of local, regional and
Hollywood films, as well as video and audio
content. Progresif customers can expect more
new developments to be announced soon for an
even better customer experience.
More than a mobile service provider,
Progresif supports Bruneians in line with
the vision of His Majesty. Just over three
years ago, Progresif established a corporate
social responsibility (CSR) strategy based
on four pillars: Education, Entrepreneurship,
Environment, as well as Arts and Culture.
These pillars form the cornerstone in
everything that Progresif does. In the latest
Progresif Magazine issue 11, Progresif shared
what progress looks like. Since its launch
five years ago, Progresif has supported over
255 non-governmental organisations (NGOs)
from all four pillars of its CSR. Furthermore,
Progresif has supported over 80 start-ups and
50 musical acts in terms of performances and
record singles.